Privacy Policy

Effective Date: 8 July 2025

At Amelandra — pure & natural, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (securely handled by third-party platforms)

  • Order and communication history

  • Analytics and cookie data (non-identifying)

2. How We Collect It

We collect personal information when you:

  • Make a purchase

  • Sign up to our mailing list

  • Contact us via email or web forms

  • Browse or interact with our website

3. Why We Collect It

We collect your information to:

  • Process and ship your orders

  • Communicate with you about purchases or inquiries

  • Send promotional emails (with your permission)

  • Improve our website and customer experience

  • Comply with legal obligations

4. How We Store & Protect Your Data

We store your personal information securely and take reasonable steps to protect it from unauthorised access, disclosure, or loss. We do not retain payment details — these are processed via secure external services (e.g. Stripe, PayPal).

5. Disclosure to Third Parties

We may share your data with:

  • Payment processors

  • Shipping and delivery partners

  • IT and website service providers

We will never sell or rent your personal information.

6. Cookies & Analytics

We use cookies and third-party analytics (e.g. Google Analytics) to understand how visitors use our site. These tools collect anonymous data and help us enhance the experience. You can disable cookies in your browser.

7. Marketing Communications

If you’ve opted in, we may send you updates about products, special offers, or events. You can unsubscribe at any time using the link in our emails or by contacting us.

8. Access & Correction

You may request access to or correction of your personal information at any time. Contact us via the details below.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for marketing

  • Lodge a complaint if you believe we’ve breached your privacy

If we can’t resolve your concern, you can contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

Email: info@amelandra.net 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with an updated effective date.